We aim for 100% satisfaction. If you’re unhappy with your purchase:

1. Eligibility

• Returns accepted within 7 days of delivery for:
  ➔ Defective/damaged items (provide photos)
  ➔ Wrong items shipped

• Non-returnable: Custom-made or assembled furniture.

2. Process

1. Email info.bkdesignbuil@gmail.com with:

   • Order number

   • Photos of the issue

2. We’ll arrange a pickup or replacement.

3. Refunds

• Issued to your original payment method within 14 business days.

• Shipping fees are non-refundable unless the error was ours.

Contact: 010-2792643 (Mon-Sat, 9AM–6PM)